Terms of Service

1. Acceptance of These Terms

These Terms of Service set out the conditions under which SUCCESS EXHIBITION LIMITED, a company with its registered office at Rm HB 21/F KINGSWIN INDL BLDG II, 32-50 LEI MUK RD, Kwai Chung, Hong Kong (HK), provides its trade exhibition and expo organising services and operates this website. By using our website, submitting an enquiry, booking a service or attending an event that we organise, you agree to be bound by these terms.

If you do not agree with any part of these terms, please do not use our services or our website. When you enter into a separate written contract with us for a particular exhibition or service, that contract will govern, and these terms will apply only to the extent that they are not inconsistent with it.

We may update these terms from time to time. The most current version will always be available on this page, and the date at the top of this document tells you when it was last revised. Your continued use of our services after changes are published will constitute acceptance of the revised terms.

2. Definitions

For the purpose of these terms, the following words have the meanings set out below.

• We, us or our means SUCCESS EXHIBITION LIMITED and any staff or authorised representatives acting on its behalf.
• You or your means the individual or organisation using our services or visiting this website, and where you are an organisation, the individual agreeing to these terms on its behalf.
• Exhibition means any trade show, expo, fair or business matching event that we organise, manage or coordinate.
• Exhibitor means a person or organisation that rents space or books a booth at an exhibition we run.
• Visitor means a person attending an exhibition without renting exhibition space.
• Services means the range of exhibition and expo organising services that we offer, including those described on this website.
• Content means all text, images, graphics, logos, designs and other material on this website.

These definitions apply unless the context clearly requires otherwise, and they apply equally to the singular and plural forms of the words.

3. Description of Services

We provide a range of professional services connected to the planning, production and operation of trade exhibitions and expositions. These services include, but are not limited to, trade show organizing, booth design and build, exhibitor registration, buyer matching programs, venue logistics and setup, and post-show lead follow-up.

The nature and scope of each service is described on our website and, where appropriate, in a written proposal or contract. Any written proposal we issue is an invitation to you to enter into a contract with us and does not, by itself, create a binding agreement. A binding engagement is created only when you accept our proposal in writing and, where relevant, make the required initial payment.

We perform our services with reasonable skill and care and in accordance with good industry practice. We do not, however, guarantee any specific commercial result, number of visitors, level of sales or attendance at any exhibition, as these outcomes depend on factors beyond our control.

4. Your Obligations

In return for the provision of our services, you agree to act honestly and lawfully at all times. In particular, you agree to do the following.

• Provide us with accurate, current and complete information about yourself, your organisation and, where relevant, the products you intend to display.
• Represent your own organisation only, and not falsely claim to represent another party or to hold authority you do not have.
• Comply with all applicable laws, venue rules and health and safety requirements during any exhibition, including those relating to displays, noise, fire safety and electrical equipment.
• Refrain from using our services or website to distribute unlawful, defamatory, offensive or infringing material.
• Not attempt to interfere with the proper operation of our website or systems, including through hacking, the introduction of malicious software, or excessive automated requests.
• Advise us promptly of any change to your contact details so that we can keep our records accurate.
• Pay all amounts due to us in accordance with the payment provisions of these terms and any contract you sign.

We may decline to provide services to, or refuse entry to, any person who fails to meet these obligations, and we will not be liable for any loss you suffer as a result of such a decision.

5. Bookings and Participation

When you book a booth, a registration or a service, your booking becomes confirmed only when we accept it in writing. We may accept a booking by email or by issuing an invoice or contract. Until that confirmation is provided, your booking is provisional and may not be held for you.

Confirmation of a booth allocation is made subject to the availability of space and to the timely receipt of any required deposit. We reserve the right to reallocate booths within the same exhibition where necessary for operational or safety reasons, and we will make reasonable efforts to advise you of any such change in advance.

We may set reasonable conditions for participation in an exhibition, including limits on the type of product that may be displayed, the size of power supplies, and the installation and dismantling times. You agree to comply with these conditions, which we will communicate to you through an exhibitor manual or similar document before the exhibition opens.

Entry to our exhibitions is at our discretion. We may refuse access to anyone who we reasonably consider to be a risk to health, safety, security or the smooth running of the event, and we may require any person to leave if they act in a manner that breaches these terms or disturbs other participants.

6. Fees and Payment

All fees for our services are stated in the currency and amount shown in our proposal, invoice or contract. Unless we agree otherwise in writing, prices are exclusive of applicable taxes, duties and any bank or transfer charges, which you will pay at the prevailing rates.

Payment terms will be set out in the invoice or contract for each engagement. If no specific terms are stated, the following will apply: a deposit of a stated percentage (commonly fifty percent) is due on confirmation of your booking, and the balance is due by the date stated on the invoice, which we will normally set a reasonable time before the exhibition begins.

All amounts are payable in full and without deduction or set-off, unless we agree otherwise in writing. If you fail to pay an amount when it is due, we may suspend the relevant service, change an unconfirmed booth allocation, or charge interest on the overdue amount at a reasonable rate from the due date until payment is received.

We accept payment by bank transfer or by other means we notify you of. You are responsible for ensuring that any payment reaches us by the due date. Following your written acceptance of a proposal, the prices in the proposal are firm unless a material change to the scope is agreed by both parties in writing.

7. Cancellation and Refunds

You may cancel a booking or service at any time by writing to us. The date on which we receive your written cancellation is the effective date for the purposes of this section. Because we commit resources and costs well in advance of an exhibition, cancellation fees will apply as set out below.

If you cancel a booth or participation in an exhibition, the amount you are entitled to reclaim will depend on how close the cancellation is to the exhibition date. We will set out the specific schedule in your contract or exhibitor manual. In general, cancellations received more than a stated number of days before the event are refunded less a handling fee, while those received close to the event may not be refunded at all because space can no longer be resold.

Where we cancel a service that you have paid for, otherwise than for your breach, we will refund any amounts you have paid for the cancelled service in full. We will not be liable for any additional or consequential loss you incur because a service is cancelled by us, except where the cancellation was due to our fault.

Refunds, where due, will be made to the original method of payment and will be remitted as promptly as reasonably possible after we confirm the entitlement.

8. Intellectual Property

Unless we agree otherwise in writing, all rights in the content of this website and in the materials we create for a project, including floor plans, designs, graphics, brand identity, copy and technical drawings, belong to us or to our licensors. You may not copy, reproduce, distribute or reuse that material without our prior written permission, except as needed for your own internal review of our proposal.

You grant us a non-exclusive licence to use your name, logo and any materials you supply for the reasonable purpose of delivering the agreed services, including in exhibitor directories, signage and marketing for the event. This licence continues during and, as reasonably needed, after the relevant exhibition.

You warrant that any material you provide to us does not infringe the intellectual property rights of any third party, and you agree to pay any costs or damages we reasonably incur as a result of a breach of this warranty.

For bespoke design work we deliver to you under a contract, we transfer to you the agreed rights on full payment of the relevant fees, as specified in that contract. Any design element that is part of our standard service remains subject to our standard licence terms unless the contract states otherwise.

9. Confidentiality

During our work together, we may share commercially sensitive information with you, and you may share such information with us. Each party agrees to keep the other party confidential information secure and to use it only for the purpose of the project for which it was disclosed.

This obligation does not apply to information that is already in the public domain, that is lawfully received from a third party, that is independently developed, or that must be disclosed to comply with the law or a regulatory body. The confidentiality obligation continues after our engagement ends.

Unless we agree otherwise, neither of us will publicly announce or release case study material that names the other party, without seeking prior written approval.

10. Limitation of Liability

Nothing in these terms limits or excludes liability that cannot lawfully be limited or excluded, including liability for death or personal injury caused by negligence, or liability for fraud. Subject to that, our total liability to you arising in connection with any service, whether in contract, tort or otherwise, will be limited to the amount you have paid for the specific service giving rise to the claim.

We will not be liable to you for any indirect or consequential loss, including loss of profits, loss of expected revenue, loss of opportunity or loss of reputation, arising out of or in connection with our services, even if we were advised of the possibility of such loss.

Our exhibitions are held in venues operated by third parties. While we coordinate the event, we do not control the venue building, its security arrangements or its systems. We are not liable for losses caused by the acts or omissions of the venue or of independent contractors that you have engaged directly.

11. Insurance

We maintain insurance appropriate to our business, including public liability cover, to the extent reasonably available. You are responsible for arranging your own insurance for your personnel, your equipment and your display materials while they are at an exhibition, unless we agree in writing that specific cover will be provided through the event.

You agree to keep your insured property at your own risk and to take reasonable precautions to protect it against loss or damage. Any claim you make against our public liability cover under an event is subject to the terms of that policy, and we will cooperate with our insurers in any assessment of a claim.

12. Postponement and Force Majeure

Neither party will be in breach of these terms or liable for any delay or failure to perform its obligations if the cause of the delay or failure is beyond its reasonable control. This includes natural disasters, severe weather, strikes, industrial action, government orders, public health emergencies, pandemics, war, civil unrest, cyber attacks and disruptions to power or networks.

If an exhibition is prevented from proceeding on its scheduled dates for a reason beyond our control, we will act reasonably and in the interests of all participants. We may, in our discretion, postpone the exhibition to alternative dates, or adjust the programme, without incurring liability to you. Where we postpone, your booking will normally transfer to the new dates unless you prefer a refund.

If the postponement is significant and a refund is agreed, we will refund any amounts you have paid less costs we have already and unavoidably incurred and cannot recover. We will keep you informed promptly of any decision under this section and of its effect on your booking.

13. Governing Law

These terms and any contract you enter into with us are governed by, and construed in accordance with, the laws of Hong Kong, unless a contract states that a different law applies. The courts of Hong Kong will have exclusive jurisdiction over any dispute arising in connection with these terms, unless we agree in writing to a different forum.

If any provision of these terms is found to be invalid, illegal or unenforceable, that provision will be severed, and the remaining provisions will continue in full force and effect. Our failure to enforce any provision will not be treated as a waiver of that provision or of our right to enforce it later.

Neither party may assign or transfer its rights or obligations under these terms without the written consent of the other, except that we may assign our rights to a member of our group or to a successor of our business.

14. Contact

If you have any question about these Terms of Service, or about the services we provide, you may contact us using the details below. We will respond to your enquiry as promptly as we can, and we welcome the opportunity to clarify these terms if anything is unclear.

SUCCESS EXHIBITION LIMITED
Rm HB 21/F KINGSWIN INDL BLDG II, 32-50 LEI MUK RD,
Kwai Chung, Hong Kong (HK)

Email: info@xiongshengtrade.lol
Telephone: +12704007530

By using our website and services, you confirm that you have read, understood and agreed to these Terms of Service.